Last Updated: 1. January 2020
These Terms of Service (“Terms”) govern your access to and use of the Engrafo software platform, including any associated services, features, APIs, and content (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree, do not use the Service.
“Engrafo” refers to the software, services, and all related intellectual property provided by [Your Company Name].
“User” means any individual or entity accessing or using the Service.
“Customer” means the organization purchasing or licensing the Service.
“Content” means all data, metadata, documentation, and materials uploaded, generated, or processed via the Service.
Subject to these Terms and payment of applicable fees, Engrafo grants a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service for internal business purposes.
You may NOT:
Reverse engineer, decompile, or attempt to extract source code
Resell, sublicense, or distribute the Service
Use the Service to build a competing product
Circumvent license controls or security mechanisms
You are solely responsible for:
All Content uploaded or processed
Ensuring compliance with applicable laws (including GDPR)
Maintaining confidentiality of login credentials
Ensuring proper authorization for all data processed
Engrafo is NOT responsible for the legality, accuracy, or quality of your data.
Engrafo processes data only as instructed by the Customer.
You acknowledge:
You have all rights to upload and process data
Engrafo acts as a data processor where applicable
You are responsible for data classification and compliance
Engrafo is NOT liable for:
Data breaches caused by user misconfiguration
Improper data usage by users
Where applicable, AI-generated outputs:
Are provided “AS IS”
May be inaccurate or incomplete
Must be reviewed by users before use
Engrafo disclaims all liability for decisions made based on AI-generated content.
The Service is provided on a best-effort basis.
Engrafo does NOT guarantee:
Uninterrupted availability
Error-free operation
Compatibility with all systems
Downtime, maintenance, and updates may occur without notice.
All fees are non-refundable unless explicitly stated
Subscription fees are billed in advance
Failure to pay may result in suspension or termination
Engrafo reserves the right to change pricing with notice.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Engrafo SHALL NOT be liable for:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Errors in metadata, lineage, or documentation
Total liability shall NOT exceed the amount paid in the last 12 months.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”.
Engrafo DISCLAIMS ALL WARRANTIES, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
You agree to indemnify and hold harmless Engrafo from any claims, damages, or liabilities arising from:
Your use of the Service
Your data and content
Violations of these Terms
Engrafo may suspend or terminate access:
For breach of these Terms
For non-payment
At its sole discretion with notice
Upon termination:
Your license ends immediately
Data access may be revoked
All rights to the Service remain with Engrafo.
You retain ownership of your data, but grant Engrafo a limited right to process it for providing the Service.
You agree to comply with all applicable export and trade laws.
These Terms are governed by the laws of Denmark.
Any disputes shall be resolved in Danish courts.
Engrafo may update these Terms at any time.
Continued use constitutes acceptance of updated Terms.
These Terms constitute the entire agreement between parties.
For questions, contact:
contact@engrafo.eu
Engrafo does not provide legal, financial, or compliance advice.
Data lineage and metadata are best-effort approximations.
Engrafo is not responsible for third-party tools (e.g., SQL Server, SAS, Power BI).
Customer is responsible for infrastructure security (IIS, SQL Server, Azure, etc.).
Engrafo may enforce fair usage limits to protect system stability.
END OF TERMS
Please don’t hesitate to contact us for a dialog on how Engrafo might help you get the complete overview over your data landscape. We are here to inspire you and guide you to the right solution.